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Contact us

In case the answers to your questions cannot be found on our FAQ-page, please contact us :

Please contact us :

1. I have a question or concern about a product purchased in a physical store or airport kiosk.

Thank you for contacting us. To best respond to your question or concern, please include relevant details such as what store you visited, product purchased including product code if available, and date of visit.



We received your request, we will contact you soon.

2. I have a question or concern about a product purchased online.

Thank you for contacting us. To best respond to your question or concern, please include details such as your order confirmation number and product purchased: Customer Service.

3. I would like to open a Godiva franchise store.

Thank you for your interest in Godiva. A team member will contact you as soon as possible.



We received your request, we will contact you soon.

4. I represent an organization looking for donations for an event or fundraising.

Thank you for your interest in Godiva. Please send us a general description of your organization, the purpose of the donation, what product you would like and when you would need delivery. Please be sure to include your phone and email and website if available. customerservice@frucon.net.

5. I am interested in job opportunities at your corporate headquarters or for employment in a Godiva store.

Thank you for your interest in Godiva. Please send your resume and letter of intent as directed below: www.godivacareers.eu.



Office hours for our online store

Belgium: Monday - Friday: 8AM - 6PM (GMT+1)

Write to us :

Frucon² nv - Godiva Online Store
Pittemsestraat 58D
8850 Ardooie
Belgium
VAT BE 0806.661.106

For further questions about partnerships with our international online gift shop :

Contact Nathalie Sintobin (Belgium and other countries)
Phone: +32 (0)51 69 95 05 or our free number 0800/94.387 from Belgium

For press enquiries, please contact

Sparkies – Chaussée de Waterloo 870, 1180 Uccle –
+32 2 346 90 85
info@sparkies.be

If you wish to communicate with us, we can be reached at:

Godiva Chocolatier
Wapenstilstandstraat 5, Rue de l'Armistice
B-1081 Brussels
Belgium

Tel.: +32 (0)2 422 17 11
Fax: +32 (0)2 422 17 00
VAT: BE 0435 002 438