In case the answers to your questions cannot be found on our FAQ-page, please contact us :
Please contact us :
1. I have a question or concern about a product purchased in a physical store or airport kiosk.
Thank you for contacting us. To best respond to your question or concern, please include relevant details such as what store you visited, product purchased including product code if available, and date of visit.
2. I have a question or concern about a product purchased online.
Thank you for contacting us. To best respond to your question or concern, please include details such as your order confirmation number and product purchased: Customer Service.
3. I would like to open a Godiva franchise store.
Thank you for your interest in Godiva. A team member will contact you as soon as possible.
4. I am a student and have questions for a class project.
Thank you for your interest in Godiva. Please send us details of the information you need for your project and a team member will respond as soon as possible. email@example.com.
5. I represent an organization looking for donations for an event or fundraising.
Thank you for your interest in Godiva. Please send us a general description of your organization, the purpose of the donation, what product you would like and when you would need delivery. Please be sure to include your phone and email and website if available. firstname.lastname@example.org.
6. I am interested in job opportunities at your corporate headquarters or for employment in a Godiva store.
Thank you for your interest in Godiva. Please send your resume and letter of intent as directed below: www.godivacareers.eu.
Office hours for our online store
Belgium: Monday - Friday: 8AM - 6PM (GMT+1)
Write to us :
Frucon² nv - Godiva Online Store
VAT BE 0806.661.106
For further questions about partnerships with our international online gift shop :
Contact Nathalie Sintobin (Belgium and other countries)
Phone: +32 (0)51 69 95 05 or our free number 0800/94.387 from Belgium
For press enquiries, please contact
Sparkies – Chaussée de Waterloo 870, 1180 Uccle –
+32 2 346 90 85
If you wish to communicate with us, we can be reached at:
Wapenstilstandstraat 5, Rue de l'Armistice
Tel.: +32 (0)2 422 17 11
Fax: +32 (0)2 422 17 00