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Contact us

1. I have a question or concern about a product purchased in a physical store or airport kiosk.

To best respond to your question or concern, please include relevant details such as what store you visited, product purchased including product code if available, and date of visit.



We received your request, we will contact you soon.

2. I have a question or concern about a product purchased online.

To best respond to your question or concern, please include details such as your order confirmation number and product purchased.



We received your request, we will contact you soon.

3. I would like to open a Godiva franchise store.

Thank you for your interest in Godiva.



We received your request, we will contact you soon.

4. I represent an organization looking for donations for an event or fundraising.

Thank you for your interest in Godiva. Please send us a general description of your organization, the purpose of the donation, what product you would like and when you would need delivery. Please be sure to include your phone and email and website if available. customerservice@frucon.net.

5. I am interested in job opportunities at your corporate headquarters or for employment in a Godiva store.

Thank you for your interest in Godiva. Please send your resume and letter of intent as directed below: www.godivacareers.eu.

Customer service

In case the answers to your questions cannot be found on our FAQ-page, please contact us :
Email: Customer Service
Phone.: +32 (0)51 69 95 05
Office hours for our online store: Monday - Friday: 8AM - 6PM (GMT+1)

Address:
Frucon² nv - Godiva Online Store
Pittemsestraat 58D, 8850 Ardooie, Belgium
VAT BE 0806.661.106

For further questions about partnerships with our international online gift shop
Contact us (Belgium and other countries)
Phone: +32 (0)51 69 95 05

For press enquiries, please contact
Sparkies
Chaussée de Waterloo 870, 1180 Uccle
Email: info@sparkies.be
Phone.:+32 2 346 90 85

Headquarters

Godiva Chocolatier
Wapenstilstandstraat 5, Rue de l'Armistice
1081 Brussels
Belgium

Phone.: +32 (0)2 422 17 11
Fax: +32 (0)2 422 17 00
VAT: BE 0435 002 438