UPDATE COVID-19* We will still be able to deliver your chocolates in Europe to residential addresses.
Due to the unusual high volume of orders, delivery times may be a bit longer than normal. Read more
Shop online

Contact us

1. I have a question or concern about a product purchased in a physical store or airport kiosk.

To best respond to your question or concern, please include relevant details such as what store you visited, product purchased including product code if available, and date of visit.



We received your request, we will contact you soon.

2. I have a question or concern about a product purchased online.

To best respond to your question or concern, please include details such as your order confirmation number and product purchased.



We received your request, we will contact you soon.

3. I would like to open a Godiva franchise store.

For questions about partnerships: Contact us

4. I am interested in job opportunities at your corporate headquarters or for employment in a Godiva store.

Thank you for your interest in Godiva. Please send your resume and letter of intent as directed below: www.godivacareers.eu.

Customer service

In case the answers to your questions cannot be found on our FAQ-page, please contact us :
Email: Customer Service
Phone: +32 (0)28 96 28 51
Office hours for our online store: Monday - Friday: 8AM - 6PM (GMT+1)

Address:
Frucon² nv - Godiva Online Store
Pittemsestraat 58D, 8850 Ardooie, Belgium
VAT BE 0806.661.106

For further questions about partnerships with our international online gift shop
Contact us (Belgium and other countries)
Phone: +32 (0)28 96 28 51

For press enquiries, please contact
Sparkies
Chaussée de Waterloo 870, 1180 Uccle
Email: info@sparkies.be
Phone:+32 2 346 90 85

Headquarters

GODIVA BELGIUM
Rue des vétérinaires 42D
1070 Brussels
Belgium

Phone.: +32 (0)2 227 68 60
VAT: BE0435002438