Shop online

Contact us

1. I have a question or concern about a product purchased in a physical store or airport kiosk.

To best respond to your question or concern, please include relevant details such as what store you visited, product purchased including product code if available, and date of visit.



We received your request, we will contact you soon.

2. I have a question or concern about a product purchased online.

To best respond to your question or concern, please include details such as your order confirmation number and product purchased.



We received your request, we will contact you soon.

3. I would like to open a Godiva franchise store.

For questions about partnerships: Contact us

Customer service

In case the answers to your questions cannot be found on our FAQ-page, please contact us :
Email: Customer Service
Phone: +32 (0)28 96 28 51
Office hours for our online store: Monday - Friday: 8AM - 6PM (GMT+1)

Address:
Frucon² nv - Godiva Online Store
Pittemsestraat 58D, 8850 Ardooie, Belgium
VAT BE 0806.661.106

For further questions about partnerships with our international online gift shop
Contact us (Belgium and other countries)
Phone: +32 (0)28 96 28 51

For press enquiries, please contact Leen Baeten.
Email: leen.baeten@godiva.com

Headquarters

GODIVA BELGIUM
Rue des vétérinaires 42D
1070 Brussels
Belgium

Phone.: +32 (0)2 227 68 60
VAT: BE0435002438